Frequently Asked Questions

We're always here to help, but feel free to browse below to see if your question has already been answered! If you still need help, fill out the form on the contact page or email us at admin@kelydenim.com

Frequently Asked Questions

No! You can complete an order by checking out as a "guest." However, creating an account can help you track your orders, delivery times, and tracking numbers.

If, for any reason, you wish to return or exchange an item, please fill out the form on the contact page or email us at admin@kelydenim.com . For more information, see Exchanges and Returns.

We'd be happy to help! Just contact us through our contact page or send us a WhatsApp message at (862) 405-9733 .

We accept Visa, MasterCard and American Express.

After completing your order, you'll receive an order confirmation email with your order number and details. Keep this email, as the order number is the easiest way to find your order details if needed.


You will receive an additional email with a tracking number once the item ships.

Orders are typically shipped within 48 business hours of receiving payment. You can expect to receive your order within 5 to 7 business days of placing your order.

Currently, Kely Denim is only sold locally in the USA, Canada and Brazil.

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